Terms and Conditions

AKR27 Services Limited T/A Money Express, a dynamic enterprise with Company Registration Number 14641770, operates from its official business address located at 167 Rear Forest Road, London, United Kingdom, E17 6HE. We are proud to be registered with HMRC under MLR Number XDML00000188338, demonstrating our commitment to providing reliable and secure currency exchange services.

Renowned as a prominent leader in the field, AKR27 Services Limited T/A Money Express specializes in delivering bureau de change services throughout the United Kingdom. Our wealth of experience and deep-rooted expertise in foreign exchange positions us as a trusted and efficient platform for both individuals and businesses seeking seamless currency exchange solutions.

Terms of Use

Welcome to www.moneyexpress.com ("the Website") and the services provided by AKR27 Services Limited T/A Money Express. Your use of the Website and our services is subject to the following Terms of Use ("Terms"). By accessing or utilizing the Website or our services, you acknowledge and agree to be bound by these Terms. If any part of these Terms is disagreeable to you, we kindly ask that you refrain from using the Website or our services.

We encourage you to carefully review the following terms for a clear understanding of your rights and responsibilities as a user of www.moneyexpress.com and the services offered by AKR27 Services Limited T/a Money Express. Your compliance with these Terms ensures a positive and secure experience for all users.

Acceptance of Terms

Upon accessing or utilizing the Website or our services, you affirm that you are at least 18 years old and possess the legal capacity to enter into a binding agreement. If you are representing a company or organization while accessing or using the Website, you assert that you hold the authority to bind said entity to the terms outlined in these Terms of Use.

It is essential to recognize that participating in currency exchange transactions carries inherent financial risks. You acknowledge that you bear the sole responsibility for evaluating these risks and determining the appropriateness of the services offered by AKR27 Services Limited, to meet your specific needs. Additionally, you understand that exchange rates featured on the website are subject to market fluctuations and may vary at the time of the transaction.

By accessing the Website and utilizing our service, you commit to adhering to all applicable laws and regulations pertinent to currency exchange and financial transactions within your jurisdiction. You agree not to employ the Website and service for any illicit or fraudulent activities, including but not limited to money laundering or unauthorized access to personal or financial information.

Please be aware that AKR27 Services Limited retains the right to request supplementary documentation or verification of your identity at any juncture, ensuring compliance with pertinent regulations and safeguarding the security and integrity of our services.

Should any concerns or questions arise regarding your eligibility to use the Website or the services provided, it is strongly recommended to seek professional advice or consult with the customer support team at AKR27 Services Limited, before proceeding. Your proactive approach ensures a secure and informed user experience.

These Terms establish a legally binding agreement between you and AKR27 Services Limited, accessible via www.moneyexpress.com. Should you disagree with any part of these Terms, it is imperative that you discontinue the use of the Website and its services immediately. We emphasize the importance of thoroughly reading and comprehending these Terms before engaging with the Website or its services.

By accessing the Website and utilizing the service, you acknowledge that you have read, comprehended, and consented to be bound by these Terms. If these Terms are not agreeable to you, discontinuation of the Website usage is necessary.

Please be aware that these Terms may undergo periodic updates and modifications. It is your responsibility to consistently review these Terms to remain informed of any alterations. Your continued use of the Website and its services post any modifications implies your acceptance of the updated Terms.

Should you have any inquiries or concerns regarding these Terms, we encourage you to reach out to our customer support team or seek legal advice before proceeding. Our commitment lies in delivering a transparent and dependable currency exchange service, and we highly value your comprehension and adherence to these Terms to ensure a seamless and secure user experience.

User Responsibilities

In utilizing the Website and its services, you commit to aligning your actions with applicable local, national, and international laws, regulations, and industry standards. This encompasses various domains, including but not limited to laws related to currency exchange, financial transactions, data privacy, intellectual property, and online conduct.

By engaging with the Website and its services, you affirm that you will refrain from any activities that violate the rights of others, including but not limited to:

Participation in fraudulent, illegal, or unauthorized activities, such as money laundering, terrorist financing, or any other criminal activities.

Posting, transmitting, or disseminating any harmful, unlawful, or offensive content, including viruses, malware, hate speech, defamatory statements, or materials infringing upon intellectual property rights.

Interfering with or disrupting the operation of the Website, its services, or connected networks, including hacking, unauthorized access, or introducing malicious software or code.

Collecting or harvesting personal or financial information from other users without their explicit consent. Impersonating any person or entity or misrepresenting your affiliation.

It is your responsibility to ensure that your usage of the website complies with all pertinent laws and regulations. We reserve the right to investigate any suspected violations and may report unlawful activity to relevant authorities.

If you become aware of unauthorized or suspicious activity on the Website, prompt notification to us is required. We encourage you to report any violations or concerns regarding Website use to our designated contact or customer support.

By agreeing to these Terms, you acknowledge that a breach of these obligations may lead to termination of your access to the Website and its services, potentially resulting in legal consequences.

Accuracy of Information

You commit to providing accurate and up-to-date information when contacting us and throughout your usage of the service. Ensuring that the information you provide is truthful, complete, and reflective of your current circumstances is crucial for the proper functioning of AKR27 Services Limited's services.

Promptly updating any changes to the information provided, including personal details, contact information, and identification documents, is your responsibility. Inaccurate or outdated information may lead to errors, delays, or disruptions in your transactions.

AKR27 Services Limited reserves the right to verify the accuracy and authenticity of the information provided during registration or at any point during your usage of the website or service. This may involve requesting additional documentation or conducting verification procedures in accordance with applicable laws and regulations.

By maintaining the accuracy and currency of your account information, you contribute to the security, efficiency, and effectiveness of AKR27 Services Limited's services, fostering a trustworthy environment for all users.

Currency Exchange Services

Welcome to the currency exchange services offered by AKR27 Services Limited through www.moneyexpress.com. Our commitment is to provide a transparent and reliable platform for your currency exchange needs, both online and at our physical locations.

Key Features:

1 Clear Rates and Fees:

Visit our Website or physical locations, and you'll find our exchange rates and fees clearly displayed. Transparency is at the core of our service.

2 Exchange Rate Fluctuations:

Be aware that exchange rates are subject to fluctuations, and the rates showcased on our Website may change without prior notice. We aim to keep you informed about any adjustments.

3 Accuracy in Information:

For a seamless transaction experience, you agree to provide accurate and complete information when engaging in any currency exchange transactions.

4 Right to Refuse Transactions:

We reserve the right, at our sole discretion, to refuse any currency exchange transaction, ensuring the integrity and security of our services.

5 Service Eligibility:

Our services are available exclusively to individuals aged 18 and above during our branch opening hours. When making a payment, you affirm that you are acting independently, for a legitimate purpose, and that the funds are lawfully and rightfully yours.

6 Accepted Forms of Currency:

Please note that we do not accept coins, badly damaged notes, Scottish, or Northern Ireland banknotes.

7 Advisory on Counting and Receipts:

We strongly advise customers to count their change and obtain a receipt for any foreign currency transactions before leaving our counters. While we strive for accuracy, AKR27 Services Limited and its staff are not liable for subsequent shortages or customer claims.

8 Order Confirmation:

By completing the order, you confirm your acceptance of the legality of the transaction and the agreed-upon exchange rate.

9 Accuracy in Transaction Details:

When engaging in a currency exchange transaction, you affirm that all details provided to AKR27 Services Limited are accurate and correct.

10 Non-Cancellation Policy:

Please note that once processed, foreign exchange transactions cannot be cancelled. If you wish to return or repurchase the currency, a new transaction must be initiated at the current market rate.

11 Customs Compliance:

You bear sole responsibility for complying with any customs requirements regarding the UK and the countries you are visiting.

12 Indemnification:

AKR27 Services Limited is indemnified against any mistakes or losses resulting from a transaction and events beyond our control (force majeure).

13 Complaints Handling:

Report any complaints within 14 days of the foreign exchange transaction being processed. We promptly investigate with the aim of resolving the issue. If immediate resolution is not possible, a final response will be provided within 14 days and, exceptionally, within 30 days.

14 Compliance with Legislation:

To adhere to legislation, we may use your personal information for additional customer due diligence checks. We retain all documentation securely and reserve the right to refuse order processing at any time. In cases where payment is made but the order is rejected, refunds will be issued without providing a reason.

Intellectual Property Rights

All content, logos, trademarks, and other intellectual property showcased on the Website are the exclusive property of AKR27 Services Limited or its licensors.

Restricted Usage:

You expressly agree not to reproduce, distribute, modify, or create derivative works based on any content found on the Website without obtaining prior written permission from www.moneyexpress.com.

Limitation of Liability

Our commitment is to provide accurate and reliable information, but we want to be transparent about the limitations of our liability.

Accuracy Disclaimer:

While www.moneyexpress.com strives for accuracy and reliability, we make no warranties or representations regarding the accuracy, reliability, or completeness of any information or services provided on the Website.

Exemption from Damages:

www.moneyexpress.com shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Website or its services.


You agree to indemnify and hold harmless www.moneyexpress.com/ AKR27 Services Limited, along with its affiliates, officers, directors, employees, and agents, from any and all claims, liabilities, damages, losses, costs, and expenses, including attorney's fees. This indemnification is connected to your use of the Website and services.


www.moneyexpress.com / AKR27 Services Limited reserves the right to suspend or terminate your access to the Website or its services at any time and for any reason, without prior notice.

Governing Law and Jurisdiction

For the sake of clarity, we specify the governing law and jurisdiction for these Terms.

Applicable Laws:

These Terms shall be governed by and construed in accordance with the laws of the UK.

Exclusive Jurisdiction:

Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Specify Jurisdiction].

Contact Details

For any inquiries or communication, please use the following contact details: